|WARRANTY & RETURNS
Geza Gear Inc. is committed to your satisfaction. If for any reason you (the Original Purchaser) are not satisfied with your purchase, please contact us and speak with a customer service representative.
Because Geza Covers are 100% custom built to order, any cancellations after the order is placed, but not shipped, is subject to a 20% restocking fee. Many hours go into designing and building your Geza Cover and this helps to offset our production costs. For orders that have been shipped, new and unused Geza Covers may be returned for a refund less all shipping expenses and a 30% re-stocking fee within 14 days of the original delivery date. Once the Geza Cover is received by us and upon inspection found not to be in re-saleable condition, the cover will be returned to the original purchaser at the purchaser expense. All sales are final 14 days after the delivery date posted by the shipping carrier.
Prior to returning your Geza Cover, you must contact us to obtain a Return Authorization Number. Any Geza Cover returned to us without a RA # issued and written on the outside of the box will be refused and sent back to you at your expense.
If you would like to upgrade your Geza Cover to the next Series or change the Size, you can do so within 30 days of the shipping date and pay the difference in price plus shipping costs. Your exchanged cover must be returned in its original new condition as sent to you. You must also call us for an Upgrade Authorization Number prior to returning the cover back to us.
When Towing, User assumes FULL RESPONSIBILITY for determining the safety and suitability of the Geza Cover. Even if the Geza Cover is properly fitted, properly strapped down and properly used, there are a host of variables that can affect the performance and level of protection your Geza Cover provides. Such variables are, but not limited to, weather conditions, tow straps used, trailer set-up, towing speed, road conditions, road debris, and the fitting / strapping down of the Geza Cover. Therefore, the User accepts FULL RESPONSIBILITY for any and all risks.
Geza Gear Inc., is not responsible for any damage to your motorcycle for any reason and shall not be liable for direct, indirect, special, incidental, or consequential damages based upon breach of warranty, breach of instructions, negligence, strict liability or any other legal theory. Geza Gear Inc., liability is limited to the replacement of the cover if found to be defective in materials or workmanship.
1 Year Warranty on the Sport-Light Series
2 Year Warranty on the Sport-Classic Series
3 Year Warranty on the Sport Classic PLUS Series
4 Year Warranty on the Pro-Series
5 Year Warranty on the Pro-PLUS Series
7 Year Warranty on the Elite Series
10 Year Warranty on the Elite-PLUS Series
10 Year Warranty on the Super-Light Series
15 Year Warranty on the Pro-Extreme Series
These warranties apply to the original purchaser for the cover to be free from defects in material and workmanship. If the Geza Cover fails due to a manufacturing flaw, Geza Gear Inc., will repair or replace the cover at their discretion. Repairs due to normal wear, accident, improper care or negligence where Geza Gear Inc., is not at fault will be repaired for a reasonable charge. These Warranties do not cover fabric fading, sun wear, staining, soiling and normal wear and tear from daily use and towing use.
If you feel you have a Warranty Claim, please contact our office and speak with a Customer Service Representative. If it is determined you do have a Warranty Claim, you will be issued a Warranty Authorization Number. Your Cover must be returned to us totally clean. A Warranty Cover returned to us dirty will be refused and shipped back to you at your expense. Any cover returned to us without a WA # issued and written on the outside of the box will be refused and sent back to you at your expense.
Thank you and we appreciate your business!